Ask a Librarian

The Opening Day Collection consists of the following institutions that provide free tickets to all participating libraries. The number of passes available to each Library will vary depending on venue agreement.
Note, 3 venues below are "For-fee" venues, meaning they are available to each library at an additional cost and are therefore optional. 

1. Asian Art Museum: For-fee venue (optional): $500 annual fee for 30 monthly passes. $400 annual fee for 20 passes. $300 annual fee for 10 monthly passes. Opt-in each pass admits2 adults and all youth under 12 years of age.
2. Bay Area Discovery Museum: each admits 1 adult and 1 child. 
3. Beat Museum: each admits 1 person.
4. Bedford Gallery: each admits 2 people.
5. Ruth Bancroft Garden: each admits 2 people. 
6. California Academy of Sciences: each admits 1 adult and 1 child. 
7. California Automobile Museum: each admits up to 4 people in the same household. (Additional guests pay gate price.) Use pass in Museum gift shop for 10% off.
8. California Historical Society: each admits 2 adults.
9. Cartoon Art Museum: For libraries 35 mi. or closer, for-fee venue (optional). Farther away than 35 mi. is free. 1 pass per day that each admit 1 adults and 2 children.  Annual cost $80. 
10. Charles M. Schultz Museum: each admits 1 child.
11. Children's Museum of Sonoma County: each admits 1 adult and 1 child.
12. Chinese Historical Society of America Museum: each admits 1 adult and 1 guest, plus 10% off gift shop purchase.
13. Cirque du Soleil (for events in SF, Sacramento, and San Jose), Offer 1: each admits 2 adults, Offer 2: 25% off for adults
14. Cobra Experience: each admits 1 adult only when accompanied by a youth (age 6-17). 
15. Contemporary Jewish Museum: each admits 2 adults and all children under 18. 
16. CuriOdyssey: each admits 1 child (4-12). 
17. Dana Adobe Cultural Center: each admits 1 adult and 1 child
18. de Young: each admits 2 people.
19. di Rosa: each admits up to 2 adults for their daily tours.  
20. Exploratorium: each admits 2 people.
21. Filoli Center: each admits 1 adult and up to two children. 
22. Golden State Model Railroad Museum:  $2.00 discount off admission.
23. Grace Hudson Museum & Sun House: each admits 2 people.
24. Historic BAL Theatre: 2 tickets for the Classic Film and Tribute Show. 
25. Lawrence Hall of Science: each admits one child. 
26. Legion of Honor: each admits 2 people. 
27. Lindsay Wildlife Museum: each admits 1 adult and 1 child under 18.  
28. Madame Tussauds San Francisco: 50% off admission. Combine a Madame Tussauds visit with the San Francisco Dungeon for an additional $5.00 per person at the box office.
29. Marine Mammal Center: discount 50% off Docent-Led Tours.
30. Museum of the African Diaspora: each admits 2 people.
31. Museum of the American Indian: each admits 2 people.
32. Napa Valley Wine Train: $10 off each adult ticket to Silvarado Package (May-October). 1 pass good for up to 4 adults ($10 off each adult ticket)
33. NUMU - New Museum Los Gatos: 1 free pass per patron per year (children under 18 are always free), plus, 10% discount in gift store for purchases over $20. 
34. Pacific Coast Air Museum: each admits child (age 6-17). $2.00 discount offer for a single adult admission. Pass cannot be used for Air Show. 
35. Pacific Pinball Museum: each admits 1 adult and 1 child.
36. Peralta Hacienda Historical Park: each admits up to 2 adults and 2 children.
37. The Presidential Yacht, USS Potomac: 50% off docent-led dockside tour (not cruises or events); Pass good for 2 people.
38. Richmond Museum of History: each admits 2 persons.
39. Sacramento Children's Museum: each admits 4 people. 
40. San Jose Museum of Art: For-fee venue (optional). 10 weekly passes that each admit 4 family members. Annual cost $75 
41. San Mateo County History Museum: each admits 2 adults and 2 children. 
42. Santa Cruz Museum of Art & Hisory: each admits 2 adults and up to 4 children from the same household. 
43. Seymour Marine Discovery Center at Long Marine Laboratory: each admits 1 adult and 1 child.  
44. Shadelands Ranch - Walnut Creek Historical Society: each admits up to 5 people. 
45. Tech Museum: $3 off the Adult combo price of $16.00.  Children and Seniors save $2 off the combo price of $13.00. 
46. The San Francisco Dungeon: 50% off admission. Combine a Madame Tussauds visit with the San Francisco Dungeon for an additional $5.00 per person at the box office. 
47. UC Berkeley Art Museum and Pacific Film Archive: each admits 1 adult and 1 youth.
48. UC Botanical Garden at Berkeley: each admits 1 adult and 1 child (age 5-12).    
49. USS Hornet Museum: 50% off general admission for up to 2 adults and 2 youth (ages 7-17). Discount value can NOT be applied to any special event pricing. Limit one pass per household per visit. 
50. Vallejo Naval & Historical Museum: each admits up to 5 people in one family.
51. Yerba Buena: each admits 4 people. 

Mobile site? 

Yes!  Discover & Go is also mobile. If the user comes to your site on a mobile phone, they will be directed to the mobile version of the site.  This is why we ask for a mobile version of your logo as well as a mobile logout URL (where to send people when they logout of the mobile version of Discover & Go).

Mobile Passes? 

Yes - for select venues.  Museums that agree to accept mobile passes are also setup so that the pass can be displayed on the phone and the user can gain admission by showing the pass.  If the museum does not want to accept mobile passes, the user must still print out the pass and this is indicated when they view their Discover & Go reservations on their phone.

Info about whether or not an Opening Day Collection venue accepts mobile passes is indicated on the ODC info page:  click here.

This is what it looks like on your mobile reservations page:

Click on Reports

Click on Report Settings

You can search by the following criteria:

- Last Name

- First Name

- Pass ID

- Patron Number

- Patron Email

(Make sure to indicate date range if needed.)

Yes, it is possible. 

1. Click on Venues 

2. Select venue from dropdown

4. Click on Offers

5. Scroll down to Zipcodes

6. Enter the approved zip codes here as a comma separated list (.CSV)

You can see which museums, venues, attractions, and cultural destinations on your library's Discover & Go site by selecting "Browse by Venue" on the top menu (login required).

To see which museums are in the Opening Day Collection for all library members, click here. 

Here are a couple of things you can try:

1. Send this link to the museum to open it directly http://ccclib.org/discovergo/PRmaterials/partnership-tools/MuseumPartnershipProfile.pdf
or
2. Open it from your PC then print a copy to fax or scan to them. 

A patron cannot see the ticket-shaped icon on any of the venues listed when they log in to Discover & Go.

The patron record may indicate they are under the age limit your library has set in D&G admin, so they can browse but not reserve.  You can test this by setting own your patron record to that of a minor (e.g., DOB in 2010) to confirm. 

Yes. The Discover & Go login page will recognize any of the last name fields. However, please note that whichever last name the patron uses to log into their account is the last name that will print on their Discover & Go pass. The patron will have to show ID along with the pass at the venue to gain admission, so it is important that the name on the pass matches the name on the ID.

Patrons can have two active reservations at a time.

For example, if they make one reservation for a visit in June and a second reservation for a visit this Saturday, they can make another reservation after they completed their visits this Saturday.

Having two active reservations will also block patrons from making additional bookings for future dates.

As long as the passes haven't been printed yet, patrons can cancel and change the reservation. In order to cancel and reschedule a reservation, patrons should take the following steps:

• Log in to your Discover & Go account on your library's website.
• Click on the "My Reservations" link
• Click on Go back to the Attractions view and immediately reschedule your reservation for an alternate date

NOTE: Once the passes are printed the dates/passes can't be changed or cancelled.